Complete solution
CRM + Operational Management for Travel Agencies, Tour Operators & DMCs
Accelerate your sales, manage quotes and bookings, handle costs and suppliers, and follow up after travel in one connected workflow.
Designed for teams that sell and manage tailor-made travel.
The reality
Spreadsheets, inboxes and disconnected tools are costing you trips.
Quotes get lost between sellers. Bookings change and ops never hears about it. Suppliers re-confirm by WhatsApp. Incidents explode mid-trip. Sound familiar?
How Paxlify works
From first quote to post-trip follow-up in one travel workflow.
Follow the same trip context across sales, bookings, operations and customer follow-up.
Lead in
Organize leads, accounts and opportunities in one shared pipeline.
Quote out
Build, version and send branded quotes with less back-and-forth.
Book
Convert to booking and keep supplier coordination visible.
Operate
Ops assigns services, tracks status, handles changes.
Follow up
Surveys close the loop and feed service improvement.
Operational clarity
What improves when teams stop working in separate tools.
Paxlify helps teams reduce handoff friction and keep trip execution visible.
Sales, bookings and operations work from the same trip context instead of rebuilding information.
Changes, service status and follow-up stay visible after the sale, not buried in inboxes.
Rates, supplier references and coordination live closer to the booking workflow your team already uses.
Capabilities
What teams handle in Paxlify.
Each module supports the same commercial-to-operational flow, so information does not need to be rebuilt at every handoff.
CRM & Sales
Manage leads, agency accounts, contacts, opportunities and quotes without losing handoff context.
- Pipeline by stage
- Quote versions
- Task follow-up
- Owner accountability
Bookings & Operations
Turn approved quotes into bookings, assign owners and follow service status as operations move.
- Booking detail view
- Service follow-up
- Ops assignment
- Change history
Suppliers, Products & Rates
Centralize suppliers, products, rates and package references so teams stop searching across inboxes and PDFs.
- Rate cards
- Package logic
- Supplier coordination
- Shared catalog
Incidents & Helpdesk
Log, assign and resolve incidents and internal helpdesk requests with full traceability.
- SLA tracking
- Escalations
- Resolution audit
- Internal helpdesk
Surveys & Quality
Send post-trip surveys, review responses and keep customer feedback close to the trip record.
- Custom forms
- Post-trip delivery
- NPS scoring
- Response review
Admin & Governance
Roles, permissions, parameters, branding and configuration without IT bottlenecks.
- Roles & permissions
- Multi-brand
- Permission history
- Configurable workflows
Built for travel
Not a generic CRM adapted for travel.
Paxlify is built around the work travel teams actually do every day.
- Quotes, bookings and suppliers stay connected.
- Operational changes remain visible after the sale.
- Post-trip follow-up stays in the same customer context.
Why travel teams outgrow spreadsheets and generic CRM.
Request demo
See how Paxlify fits your travel operation.
Share your team size and monthly trip volume. We will walk you through the CRM, booking and operations flow that matches your current process.