Privacy Policy

1. Who we are

Paxlify is operated by TOURCLOUD S.A.C., RUC 20605209646, with registered operations in Lima, Peru. For the purposes of this Privacy Policy, TOURCLOUD S.A.C. is the controller of personal data collected through the Paxlify website unless otherwise stated.

2. Scope

This Privacy Policy applies to personal data collected through paxlify.com, contact and demo request forms, checkout or onboarding request forms, and related communications about Paxlify.

3. Personal data we collect

Depending on how you interact with Paxlify, we may collect:

• Identity and contact details, such as your name, work email address and phone number.
• Business information, such as company name, website, country and monthly travel volume.
• Submission and communication records, including messages, requests, and follow-up history.
• Technical and usage information, such as IP address, browser type, device information, page path, timestamps, and security validation signals generated when forms are submitted.
• Billing or transaction-related information when a purchase or subscription is processed by an authorized payment provider or merchant of record. We do not store full payment card details on our own servers.

4. How we collect data

We collect personal data directly from you when you:

• browse or interact with the Paxlify website;
• submit a demo, support, early-stage, or checkout request form;
• contact us by email or through other business communications; or
• start or complete a payment, onboarding, or subscription flow.

5. How we use personal data

We may use personal data to:

• respond to inquiries, requests for demos, and commercial conversations;
• review setup or onboarding requests and prepare access to Paxlify;
• provide, operate, secure and improve Paxlify and related services;
• prevent fraud, abuse, spam and unauthorized access;
• manage contracts, subscriptions, billing and customer support; and
• comply with legal, accounting and regulatory obligations.

6. Legal bases

Where required by applicable law, we process personal data on one or more of the following legal bases: your consent, the performance of a contract or pre-contractual measures requested by you, our legitimate interests in operating and securing Paxlify, and compliance with legal obligations.

7. Sharing of personal data

We may share personal data with trusted service providers only where reasonably necessary, including providers that support:

• website hosting, infrastructure and security;
• form processing and customer communications;
• bot and abuse prevention, including Cloudflare Turnstile;
• checkout, subscription management, billing and payments through third-party payment providers or merchants of record; and
• professional advisers, auditors, or authorities when disclosure is legally required.

We do not sell personal data in the ordinary meaning of that term.

8. Cookies and similar technologies

Paxlify may use essential cookies or similar technologies that are necessary for site functionality, security, and fraud prevention. If we enable non-essential analytics, advertising, or preference technologies in the future, we may update this Privacy Policy and any related notices accordingly.

9. International transfers

Our service providers may process personal data in countries other than your own. Where applicable, we take reasonable steps to ensure that transfers are protected by appropriate safeguards and handled in accordance with applicable data protection requirements.

10. Data retention

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to manage our relationship with you, provide services, comply with legal obligations, resolve disputes and enforce our agreements.

11. Security

We apply reasonable administrative, technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Your rights

Subject to applicable law, you may have rights to access, correct, update, delete, restrict or object to certain processing of your personal data, and to request a copy of personal data you have provided to us. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below. We may request information necessary to verify your identity before responding.

13. Children's privacy

Paxlify is intended for business users and is not directed to children. We do not knowingly collect personal data from children through this website.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above.

15. Contact

If you have questions about this Privacy Policy or personal data processing by Paxlify, contact:

TOURCLOUD S.A.C.
RUC 20605209646
Lima, Peru
hello@paxlify.com